Cause: As there are too many people connecting to the Internet simultaneously, they interfere with each other, resulting in the long network latency.
Solution: Configure a private network or change to other network connection methods (LAN/GPRS)
The WIFI signal is strong but the network connection fails
Related Articles
-
-
Configuration of cable network for the Enhanced version device
Enter the URL (http://dm.2dupay.com/wifi-config/wifiConfig.html) on the mobile phone or scan the QR-code of the configuration page to enter the...
-
No new device is detected or new device is detected but with a yellow exclamation mark in Device Manager – Keyboard Device after the Compatible version device is connected to the computer
Cause: Problem of computer USB port or hardware of compatible devices. Solution: Connect the device to another computer USB...
-
When the Basic version device is used with the payment client of Smart Box, the light is on but the scanning outputs nothing
Cause: Blocked by security software or insufficient power supply from the USB port. Solution: Disable the camera protection function...
-
Light and sound of the Basic version device
Power on: White light keeps on with a beep sound. Normal operation: White light keeps on. Scanning: The device...
-
Configuration of 3G/4G network for the Enhanced version device
Enter the URL (http://dm.2dupay.com/wifi-config/wifiConfig.html) on the mobile phone or scan the QR code of the configuration page to enter...
-
Light and sound of the Compatible version device
Power on: White light keeps on with a beep sound. Normal operation: White light keeps on. Scanning the WeChat...
-
No new device is detected in Device Manager – Imaging Devices after the Basic version device is connected to the computer
Cause: Problem of computer USB port or hardware of basic devices. Solution: Connect the device to another computer USB...
